COMMITMENT

Accessibility Statement

Last Updated: March 26, 2026

Our Commitment

QuickCare Insurance Solutions is committed to ensuring that our website and services are accessible to all people, including individuals with disabilities. We believe that everyone deserves equal access to information about health insurance, Medicare, dental, vision, life insurance, and final expense coverage. Accessibility is not just a legal obligation; it is a core part of how we serve our community.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, as published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Accessibility Features

We have implemented the following features and practices throughout our website to support accessibility:

Visual Accessibility

  • Color contrast: We maintain a minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text throughout our Site to ensure readability for users with low vision or color vision deficiencies.
  • Text resizing: Our website is designed to accommodate browser-based text resizing up to 200% without loss of content or functionality.
  • Alternative text: All meaningful images, icons, and graphics include descriptive alternative text (alt attributes) so screen readers can convey the information to visually impaired users.
  • Color independence: We do not rely on color alone to convey information. Important indicators, status messages, and form validation use text labels and icons in addition to color cues.
  • Consistent layout: Our pages follow a consistent visual structure with clear headings, logical content flow, and predictable navigation patterns.

Navigation and Interaction

  • Keyboard navigation: All interactive elements on our Site, including links, buttons, form fields, dropdowns, and modals, are fully operable using a keyboard alone. Users can navigate using the Tab key, activate elements with Enter or Space, and close modals with the Escape key.
  • Focus indicators: Visible focus indicators are provided on all interactive elements so keyboard users can track their position on the page.
  • Skip navigation: A "skip to main content" link is available to allow keyboard and screen reader users to bypass repetitive navigation menus.
  • Logical tab order: The tab order of interactive elements follows the visual reading order of the page, ensuring a predictable and intuitive navigation experience.
  • Descriptive link text: Links are written with descriptive text that makes sense out of context, rather than generic phrases like "click here."

Content Structure

  • Semantic HTML: We use proper HTML elements (headings, lists, tables, landmarks, forms) to ensure content structure is meaningful and correctly interpreted by assistive technologies.
  • Heading hierarchy: Pages use a logical heading structure (h1 through h6) without skipping levels, allowing screen reader users to navigate efficiently by heading.
  • ARIA attributes: Where native HTML semantics are insufficient, we use ARIA (Accessible Rich Internet Applications) attributes to provide additional context and improve the experience for assistive technology users.
  • Landmark regions: We use HTML5 landmark elements (header, nav, main, footer) and ARIA landmarks to help screen reader users quickly navigate to different sections of each page.
  • Language declaration: The primary language of each page is declared in the HTML to help screen readers pronounce content correctly.

Forms and Interactive Elements

  • Form labels: All form fields have associated labels that are visible and programmatically linked, ensuring screen readers announce the purpose of each field.
  • Error identification: Form validation errors are clearly identified with descriptive error messages placed near the relevant field. Errors are announced to screen reader users.
  • Input assistance: Where applicable, form fields include helper text, placeholder guidance, and format requirements to assist users in providing correct information.
  • Required field indicators: Required form fields are clearly marked with visual indicators and accessible labels.

Motion and Animation

  • Reduced motion support: Users who have enabled the "prefers-reduced-motion" setting in their operating system or browser will experience reduced or eliminated animations on our Site.
  • No auto-playing media: We do not auto-play audio or video content. All media playback is user-initiated.
  • No flashing content: Our Site does not contain content that flashes more than three times per second, which could trigger seizures in users with photosensitive epilepsy.

Assistive Technology Compatibility

Our website is designed to be compatible with commonly used assistive technologies, including:

  • Screen readers (such as JAWS, NVDA, VoiceOver, and TalkBack)
  • Screen magnification software (such as ZoomText and built-in browser zoom)
  • Speech recognition software (such as Dragon NaturallySpeaking and built-in voice control)
  • Alternative keyboard and switch devices
  • Operating system accessibility features (high contrast mode, text scaling, voice control)

Browser Compatibility

For the best accessibility experience, we recommend using the latest versions of the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

We test our Site on both desktop and mobile platforms, including iOS and Android devices, to ensure a consistent and accessible experience across devices.

Ongoing Efforts

Accessibility is an ongoing effort, and we are continuously working to improve the experience for all users. Our ongoing initiatives include:

  • Regular automated and manual accessibility audits of our Site
  • Training our development and content teams on accessibility best practices
  • Incorporating accessibility requirements into our design and development processes
  • Testing with real assistive technology users and incorporating their feedback
  • Monitoring updates to WCAG guidelines and adapting our practices accordingly
  • Reviewing and updating our accessibility practices at least annually

Known Limitations

While we strive for full accessibility, some areas of our Site may not yet be fully optimized. Known limitations include:

  • Some third-party content or embedded widgets may not fully conform to WCAG 2.1 AA standards. We are working with our vendors to improve compatibility.
  • Older PDF documents may not be fully accessible. We are working to convert these to accessible formats.
  • Some interactive map features may have limited keyboard accessibility. Alternative contact methods are always available.

We are actively working to address these limitations and welcome your feedback on any issues you encounter.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, have difficulty accessing any content, or need information in an alternative format, please contact us. We take all accessibility feedback seriously and will work to resolve reported issues promptly.

You can reach us through the following channels:

When contacting us about an accessibility issue, please include:

  • The URL (web address) of the page where you experienced the issue
  • A description of the problem you encountered
  • The assistive technology and browser you were using (if applicable)
  • Your preferred method of contact so we can follow up

We aim to respond to all accessibility-related feedback within 5 business days and to resolve reported issues as quickly as possible.

Alternative Access

If you are unable to access any content or services on our website due to a disability, we are happy to assist you through alternative means. You can call us at 1-800-901-5882 during business hours, and a team member will help you access the information or services you need. We can also provide content in alternative formats upon request.