LEGAL

Privacy Policy

Effective Date: March 1, 2026 | Last Updated: March 26, 2026

QuickCare Insurance Solutions ("QuickCare," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at quickcaresolution.com (the "Site") or use any of our services. Please read this policy carefully. By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

When you request a quote, fill out a contact form, subscribe to our newsletter, or otherwise interact with our Site, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Mailing address and ZIP code
  • Date of birth or age
  • Gender
  • Household size and income range (for subsidy eligibility)
  • Current insurance coverage status
  • Preferred insurance products (health, Medicare, dental, vision, life, final expense)
  • Pre-existing health conditions (only when voluntarily provided for quoting purposes)
  • Preferred contact method and best time to reach you

1.2 Information Collected Automatically

When you access our Site, we automatically collect certain technical information, including:

  • IP address and approximate geolocation
  • Browser type, version, and language
  • Operating system and device type
  • Pages visited, time spent on pages, and navigation paths
  • Referring website or search terms that brought you to our Site
  • Date and time of each visit

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze Site traffic, and understand user behavior. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of our Site.

We use the following types of cookies:

  • Essential cookies: Required for core Site functionality such as form submissions and page navigation.
  • Analytics cookies: Help us understand how visitors interact with our Site so we can improve the experience. We use Google Analytics, which collects anonymized usage data.
  • Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness. These may be set by third-party advertising partners.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing services: To process your quote requests, connect you with licensed insurance agents, and help you find suitable coverage options.
  • Communication: To respond to your inquiries, send appointment confirmations, and provide updates about your quote or application status.
  • Personalization: To tailor content, plan recommendations, and communications to your specific needs, location, and preferences.
  • Marketing: To send you newsletters, educational content, and information about insurance products that may interest you. You can opt out of marketing communications at any time.
  • Site improvement: To analyze usage patterns, troubleshoot technical issues, and improve the design and functionality of our Site.
  • Legal compliance: To comply with applicable laws, regulations, and legal processes, including state insurance regulations.
  • Fraud prevention: To detect, prevent, and respond to fraud, security threats, or other potentially prohibited or illegal activities.

3. How We Share Your Information

We do not sell your personal information. We may share your information with the following parties only as necessary to provide our services:

  • Insurance carriers and agents: When you request a quote or consultation, we share relevant information with licensed insurance carriers and agents who can provide the coverage you are seeking. This may include carriers such as UnitedHealthcare, Cigna, Ambetter, AmeriHealth, BlueCross BlueShield, Christus Health Plan, Imperial Health, and Oscar Health.
  • Service providers: We work with trusted third-party vendors who assist us with website hosting, form processing (Web3Forms), analytics (Google Analytics), email delivery, and customer relationship management. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
  • Legal requirements: We may disclose your information if required by law, subpoena, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements. Quote request data is typically retained for up to 24 months after your last interaction with us. If you request deletion of your data, we will process your request within 30 days, subject to any legal obligations that require us to retain certain information.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Secure form submission through encrypted third-party processors
  • Regular security assessments and vulnerability testing
  • Access controls limiting employee access to personal data on a need-to-know basis
  • Secure data storage with reputable hosting providers

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining reasonable protections consistent with industry standards.

6. Your Rights and Choices

Depending on your state of residence, you may have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions required by law.
  • Opt-out of marketing: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
  • Do Not Call: You may request to be placed on our internal Do Not Call list at any time.
  • Cookie preferences: You may manage your cookie settings through your browser. Most browsers allow you to block or delete cookies.

To exercise any of these rights, please contact us using the information provided in Section 10 below. We will respond to verified requests within 30 days.

7. State-Specific Privacy Rights

7.1 Texas Privacy Rights

Texas residents may have additional rights under the Texas Data Privacy and Security Act (TDPSA). This includes the right to access, correct, delete, and obtain a copy of your personal data, as well as the right to opt out of data processing for targeted advertising.

7.2 Other State Rights

We serve customers in Texas, Georgia, Mississippi, Louisiana, Oklahoma, Ohio, Alabama, and Florida. Residents of these states may have additional privacy rights under their respective state laws. We are committed to honoring applicable state privacy requirements. Please contact us if you have questions about your specific rights.

8. Third-Party Links

Our Site may contain links to third-party websites, including insurance carrier websites, government resources (such as Healthcare.gov and Medicare.gov), and educational content. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our Site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will acknowledge your request within 5 business days and provide a substantive response within 30 days.